2015-04-01 11:48
Huang Jinbao: work enthusiasm has not imagined so simple
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Shortly before seeing a turn from positive and island (www.zhisland.com) case: "Pudong airport is how to miss the $200000000 big? "That is the end of 2004, the international aviation alliance decided in Asia selection an airport as an international passenger and cargo hub, candidates each year in the parking fees charged and airport services, will have the nearly $200000000 in revenue. Two airports shortlisted in hardware and services are the same, but China airport of Pudong, but lost to South Korea's Inchon airport. Pudong airport lost in where? Both the throughput capacity of the airport, or the future has set the scale expansion, in the hardware conditions, Pudong and Inchon to be roughly the same. So, who's better software service has become the core competition. So the international aviation alliance a few officials posing as ordinary passengers, two airport service experience. The problem is in the Pudong airport service level? Not. In the whole process of boarding and riding, two airport provides the same service specification. However, in a detail, it reflects the difference: when the international aviation alliance officials to get the luggage, the airport in Inchon found that got the box is very clean, almost is to maintain one's original pure character. But in the Pudong airport to take the luggage has some dirty, even added a crack. The international aviation alliance officials began a field investigation, they found in the luggage, Inchon airport ground staff smiling, took the suitcase with great care, and then with a piece of cloth will be the whole box from A to Z carefully wipe, and then carefully placed to the baggage car. But in the Pudong airport, is another picture -- ground staff at will move toward the baggage car luggage thrown, a sound "bang". Sometimes didn't throw, drop out, they will be very impatient. 3 months later, the results come out, Pudong lost to Inchon. The international aviation alliance was given the explanation -- we can put 2000000 tons annually for passengers to carry goods to a group of people working on their own do not love to arbitrary treatment, which do not meet the Asian center airport temperament, also not consistent from year to year nearly 30000000 passengers wish. In this case the conclusion is: only the person or group to work full of passion, is the most worthy of trust and trust of the given. Keep the passion and respect is the only proper course to take to do a good job. But I think, the story doesn't end there. It's not that hard to get "work attitude is even more important than the ability to" this conclusion, the difficulty is: enthusiastic and dedicated work attitude come from? Where did it come from? "How to make employees and partners work with passion?" With this question, I would like to share with you the story of another. By the end of 2013, we made an attempt in Sansheng company annual meeting: table of all the programs are jointly performed by employees and partners. It sounds as if this is not what great things, who years will not require employees to show? However, in the 100 meters wide on the stage, hundreds of people's lineup, every TV show reflects the professional level, this is not an easy thing. The actors on stage, including me. As the company's chairman, every year I will be no suspense appeared in the conference on the stage, but the way to perform on stage, this is the first time. "One minute on stage, the audience ten years of practice," in just a few minutes, I and my friends to practice for a long time. That day, our employees, partners, management team, give the best performance. If from the investment perspective, in fact, find a professional performance team will be more time-saving, labor-saving, save cost. For a 4 hour activity, we took 4 weeks to rehearsal performance. In fact, this is not a gala show only, the leading actor on the stage, to show the enterprise achievement and strength, release the future planning is the key. It seems that no matter from which angle of view, expend so much energy on the show is a kind of job performance. However, when the original is not good at the performance of the employees and partners, when force for self perfection attitude had wonderful results, we harvest is not only the applause of the audience, the more important is the audience of all people's trust and confidence. Because of our common action conveyed such a message: This is a group of people to self perfection, this is a dedicated team. When the event is over, on the stage of the sense of participation and the audience of resonance, common lit up everyone's enthusiasm for the work. The attitude of the work, of course, related and personal value orientation, there are human bones on the dedication, someone just mix with life. So we need to continue to read, telling myself: each do things carelessly people, will eventually be perfunctory live. From another perspective, how to stimulate an enterprise, a team working enthusiasm? Not only the wall slogans, not just the incentive measures, this is a from culture to system engineering system, it can be reflected in every detail of the operation and management, the formation of a strong field to see see not, affect each one of them. * (original title: $200000000 to buy Huang Jinbao lessons: enthusiasm did not imagine so simple) The responsibility |
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