[news] direct reporting network Beijing on January 9th (Liberation Daily) according to the "main problems reflect the social investigation report" Shanghai public health consumption status of Shanghai City Administration for Industry and Commerce and the Shanghai Consumer Protection Committee, said in an interview, in allusion to the problems of health care products market and all kinds of chaos, must the establishment of normal linkage mechanism as soon as possible, and use a variety of effective means of supervision, the real health care products market supervision, so that the consumer rights relief, ease of use.

(a) "reform", to clarify the difference between the concept of health food and business use.

Survey report shows that the current consumer awareness of the existence of health food misunderstanding. Suggested that the relevant departments can start from the concept, clarify the concept of national health food approved and the use of the concept of the difference.

(two) strict checks, increase health food production and marketing areas of supervision.

Health food is to have the function of health care. For specific populations, with regulatory function and contain specific ingredients are health food is different from drugs or general food three important signs. The regulatory authorities from the beginning of production access to health food, in the production, composition and content of health food strictly, the introduction of appropriate authority of the third party monitoring; strengthen the supervision on health food circulation, prevent some enterprises illegal means to seek illegal interests, infringe upon the legitimate rights and interests of consumers.

(three) increase publicity to help consumers get consumer knowledge.

At present, especially in the field of health care products, health products are increasingly rich in form and the relative lack of consumer knowledge. It is suggested that the relevant departments should take the initiative to study the relevant policies and measures of consumer education, integrate the resources of publicity, and instill the correct concept of health care consumption to consumers, so as to improve the awareness of health care. The establishment of convenient inquiry system official trusted, commissioned by the third party authority appraisal departments or medical departments, regular testing function components of health care products on the market, the release of information goods, consumer convenience for information query.

(four) to broaden and shorten the ways and procedures to reduce the cost of consumer rights.

Survey shows that consumer disputes occur, the consumer protection committee is the first choice of consumer complaints channels. Suggested that the relevant regulatory authorities, while increasing market supervision, attention to the protection of consumer rights cases. Broaden the admissibility of consumer rights channels to facilitate consumer complaints to the relevant administrative departments, reporting. Through consumer complaints report, dynamic regulation of health care products market.