2016-12-05 13:31

 

Every Monday review: the current development of micro business marketing problems and Countermeasures

 

Direct reporting network in Beijing in December 5th (author: Wu Ming) WeChat as another instant social software from the Tencent launched in 2011, just a few years has been developed to the number of more than 600 million users. Its circle of friends function also does allow more people crazy. Slowly began to send pictures to buy things in the circle of friends, this is the beginning of the micro business. With the continuous development of micro business, more and more people joined the sellers army, but we are not limited to hair circle of friends, began to appear in the agent, micro shops and other fresh gameplay, but the development has also exposed many problems and shortcomings, it has become one of the main reasons hindering the long-term development of the micro business.
Problems and reasons of the development of micro business marketing
One is the lack of trust of micro business brand. Currently there are many brands in the market is very rare in the market or in large shopping malls counters can not see, only by virtue of the micro business made a few photos difficult to distinguish between true and false and quality. As a result, many consumers want to buy online shopping will choose a large, there is security and after-sales service providers, or to find familiar people from overseas purchasing, and will not be easy to choose the micro business circle of friends. Customers' trust in WeChat's distributors is low.
Two is the user's rights and interests can not be guaranteed. Most of the micro business is not high quality, professional knowledge is poor, more free time than housewives, unemployed, students, have not received any formal training, poor sense of service, and customers with a few pictures and the lack of professional knowledge of derivative commodity is difficult to correctly answer judging the pros and cons, and cannot see the assessment of other customers, lead customers to ambiguous, and when after the transaction customers find the problems and requirements of customer service or refund service, WeChat, micro-blog Taobao shopping shopping like no regulatory role of Alipay, and is often the first payment after delivery, micro business have their own quality is not high, there will be refused to refund, or even directly pull the black customers and other bad phenomenon. Lead to customer service complaints without the door, the user's rights and interests are more out of the question.
Three is the product sales channel is too long. Micro business sales model is often a kind of "Pyramid" model, by the general agent to recruit two agents, two agents to recruit more three agents, and the agent between the layers increases, resulting in micro business finally consumer oriented products sold without any price advantage, even the nominal price phenomenon. No products to buy, resulting in loss of last stage derivative.
Solutions to the problem of micro business marketing
First, establish a sound regulatory system, avoid into three products. There are many manufacturers had neither the money nor the use of micro channel technology, strong concealment, lack of strict supervision and the market is not normative, the production and sale of some banned products, making false advertising, exaggerating the effect, in order to money, then run away for the brand for packaging, again. The way to continue to hurt consumers. When the consumer after the use of abnormal body, but found in accordance with the address on the package can not find the manufacturer. For example, some time ago the exposure of the "Thailand Tammy artifact, the media exposure of lead and mercury seriously exceed the standard, only to find the manufacturer where. This is not the case, the market is flooded with many such unscrupulous manufacturers, many have not yet been exposed, to stay alive, two brands such as previously known, one claiming that the French are Hongkong, part-time, and another is the British London produced, total the agent of Beijing. Two brand packaging is full of English, could not find Chinese words, but the British brand produced by the production is actually an apartment in London, and claims from France and Hongkong made products even contact manufacturers are not. So we need an effective and powerful supervision mechanism will be shut out of the three products.
Secondly, highlight the micro business media marketing strategy. A good way of marketing and communication is very important for micro business, if only rigid and boring advertising is definitely not a good method in the circle of friends, this will only cause consumers dislike, then consumers to pull the black. Therefore, the new micro business to do the media, the way to do from the media to do micro business, to seize the eye of consumers, improve the efficiency of the spread of advertising, check the desire to attract consumers to buy. At present can be very good use of this way of micro business or very few.
Third, the construction of micro channel three-dimensional channel. With the development of the micro business industry, and gradually become more professional, channel structure will also change, and gradually tend to three-dimensional. Manufacturers, wholesalers, distributors, retailers and consumers will be the organic combination of the structure to form a huge network, greatly improves the circulation efficiency, which will optimize the main channel system and channel object system. Three dimensional channel can change the current micro business, Pyramid, the agency model, to avoid pressure cargo, reduce the price.
conclusion
In summary, this paper argues that the derivative to be healthy development in the future must be standardized, professional team, which requires close cooperation with WeChat, micro-blog and other micro supervision business sales platform, regulatory, legal, so that consumers in the micro business shopping have a sense of security in the Jingdong, Amazon etc. as the mainstream shopping, make consumers trust shopping way, but also need to be distinct from them, exert their own advantages, such as flexibility and circle of friends or penetration, is tantamount to build in another place a Taobao. 3
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[5] Wang Junsheng. Challenges and Countermeasures of micro business regulation in the era of big data [J]. China Industry & Commerce, 2014, (5):83-85