Direct reporting network Beijing August 12th news (in the direct selling direct dynamic) direct selling mainly by face to face communication to complete the sales. Due to the sales location is not fixed, the transaction process is relatively subtle and other factors make the consumer at the beginning of a relatively weak position, which allows the country to protect the rights and interests of consumers in direct selling enterprises attach great importance to.

G Ti has been to protect the interests of consumers through the R & D, production, sales and after-sales service all aspects of, all to customer satisfaction as our primary standard test.

In order to effectively protect consumers' legitimate rights and interests of, G Ti strictly in accordance with the relevant laws and regulations, formulated the G Ti (China) the system returns, based on, we considered to special formats of the direct selling industry, daily business gradually worked has established a special system returns, specifically for the exceed return period and has reasonable grounds for both consumers and marketers to provide personalized diverse solutions.

G Ti (China) is also committed to build the most extensive coverage of service network, has in the country established a total of 27 provincial branches, for the vast number of consumers to provide fast, convenient and perfect pre-sales guidance and after-sales service. And the establishment of the customer service hotline, the first time the admissibility of consumers and sellers of the consultation, complaints and suggestions and enormous g Ti also makes use of network resources, through the official website, the official micro channel, the third party training learning platform and a series of channels to provide the latest hot company and product information and market information for consumers and sellers, to maximize the full range of protection of consumers and sellers of the legitimate rights and interests.

In terms of products, Ti has been adhering to the excellent product as the core business philosophy. To provide consumers with a variety of excellent quality products is Keti business objectives. At the same time, G ti do environmental pioneer in plant construction, manufacturing, logistics and other aspects of packaging. While protecting the rights and interests of consumers, it has fulfilled the requirements of the active fulfillment of social responsibility.

In the direct selling enterprises in the status of consumer satisfaction research activities, we recognize that enterprises are still a long way to go. In the future, we will continue to strengthen the product, sales and after-sales service, and strive to protect the interests of consumers to a new level.

In addition, G Ti believes that from a certain extent, if you do not fundamentally change the multi-level team capitation direct sales system design, will not be able to put an end to the company marketing personnel in the actual sales process for the implementation of the system of biased in weak position in the interests of consumers and no protection. Therefore, the system guarantee of laws and regulations is the key to protect the rights and interests of consumers. On the other hand, the rapid expansion of the industry also bring vicious competition and disorderly development. Therefore, it is suggested to strict examination and approval, not to reduce the access threshold, on the other hand, industry associations or trade union units to encourage normal competition in the industry, contain malicious competition and unfair competition, promote the industry healthy development. 3

(original title: Wang Yuxia: Keti to customer satisfaction as the first standard work)

Editor: Chen Feng

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